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Privacy Policy

Privacy Policy

Voices of September 11, Inc. (VOICES) is committed to protecting the privacy of all individuals who utilize our website or services according to the VOICES Terms of Use. This statement applies with respect to the information that we collect from the VOICES website (the “Website”), located at, including subsections of this Website (e.g. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. Please note that this Privacy Policy applies to this Website and will not apply to the websites of other organizations or companies that may be linked on this Website. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.



Registration Data is the property of VOICES, subject to and protected by the Electronic Communications Privacy Act. VOICES will not sell, rent, swap, or otherwise disclose your Registration Data to any third party. VOICES maintains a secured area on the Website for transmission of Registration Data, and stores all Registration Data in a private database which is not connected to the Internet.


However, should VOICES notify you of any allegation that you have infringed the intellectual property rights of another pursuant to section 512 of the Digital Millennium Copyright Act (DMCA) and you submit a counter-notice, VOICES reserves the right to send, and you agree that VOICES has your consent to send, a copy of the counter-notice you submit to the original complaining party.



We collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address, computer settings, most-recently visited URL or from your mobile or other devices through which you access and use our services. We may also ask you to provide certain non-personally identifiable information about yourself, such as your age, occupation, affiliation to the events of 9/11, etc. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out a survey or registration form. The types of information that may be requested include your name, address, e-mail address, telephone number, and age.


In order to access certain subscriber services and restricted areas (the "Restricted Services") within the Website, VOICES requires that you provide certain identifying information (the "Registration Data") listed in the online registration form. This information may include your legal name, address, telephone number(s), e-mail address, age, subscriber name or "screen name," areas of interest, method of electronic funds transfer, and, if applicable, credit card number or bank routing and account information. VOICES reserves the right to request any additional information necessary to establish and maintain your ability to access certain VOICES services.



In general, we will only use the information you provide to us for the purpose for which such information was provided. We may also use this information to deliver to you information about VOICES and promotional material from some of our partners, trend analysis, pattern detection, and site administration. Users may opt-out of receiving future mailings from VOICES and other entities by following the instructions set forth in the opt-out section below. Unless you select the "Opt-Out" option as described below, VOICES reserves the right to use any Registration Data you provide to send you information about VOICES, the Website, VOICES products and services, and other topics in which you have indicated an interest.


Non-personal demographic and profile data is used to tailor your experience at our site. This information may be shared with advertisers on an aggregate non-personal basis. VOICES reserves the right to disclose to third parties information about Subscriber usage of the Website and any related services, including information gathered during your use of the Website. This information will be disclosed in the form of aggregate data (such as overall patterns or demographic reports) that does not describe or identify any individual user.


VOICES may provide your information to third-party vendors who perform services on our behalf, including but not limited to payment processing, e-mail delivery, and marketing services.  Our third-party vendors are directed to maintain the confidentiality of the information disclosed to them and not use the information for any purpose other than to perform its services on behalf of VOICES.


VOICES may disclose personal information upon a good faith belief that doing so is necessary to identify, contact, or pursue legal action against someone who may be in violation of our Terms and Conditions of Use or to protect the rights of our users or the public.  VOICES may also disclose your personal information if we believe in good faith that doing so is necessary to comply with applicable law. 



When you shop at the VOICES online store or make an online donation using Paypal, you will be asked to provide personal information necessary to fulfill your order or donation such as your name, billing and shipping address, telephone number.  Your personal information will be used as set forth in the section of this Privacy Policy titled: “USE AND SHARING OF INFORMATION.”



We use your IP Address to help diagnose problems with our server, and to administer the Website.



When you view the Website we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a website as easily as possible. We use cookies to deliver content specific to your interests and to prevent you from reentering all your registration data at each connection.


We may use an outside advertisement server company to display ads on our site. These ads may contain cookies. The advertisement server company may collect cookies received with outside banner ads. We do not have access to information that would confirm the use of cookies by the advertisement server company.



Our site has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to insure the safety of your personal information.



The Website contains links to other websites. VOICES is not responsible for the privacy practices or the content of such websites.



VOICES allows its users the option to change or modify information previously provided. This may be done by visiting the Account section of the site and follow the appropriate instructions.


Unfortunately, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases. We will use all reasonable efforts to ensure that your information is removed from or corrected in our records.



You may opt-out of receiving certain communications during the registration process or by visiting the Account section of the Website and following the appropriate instructions.



Upon logging into the Website, you may access your Registration Data at any time through the Account section of the Website.



If your password is stolen or used without your permission, immediately notify VOICES. Upon notification, VOICES will block attempts to access the Website using the stolen password and VOICES will issue you a new password. You may be unable to access certain services while VOICES processes the password change.



You may cancel your account at any time through the Account section of the Website. Once VOICES has finished processing the cancellation, VOICES will delete all your Registration Data from its database.



Although VOICES will use all reasonable efforts to safeguard the confidentiality of the Registration Data, transmissions made by means of the Internet cannot be made absolutely secure. VOICES will have no liability for disclosure of Registration Data due to errors in transmission or unauthorized acts of third parties.



This Website may make chat rooms, forums, message boards, and/or other group conference services available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.



VOICES values the safety and privacy of children.  VOICES will never knowingly collect personally identifiable information from children under 13 years of age without the prior consent of the child’s parent or guardian.  Children must obtain the consent of their parent or guardian before submitting personal information to this Website.  If we become aware that personal information has been gathered from a child under 13 years of age without parental or guardian consent, we will take reasonable measures to promptly remove such information from our records.



VOICES reserves the right to change or update this Privacy Policy, or any other VOICES policy or practice, at any time with reasonable notice to users of the Website. Any changes or updates will be effective immediately upon posting to the Website. Users are encouraged to periodically review the most current Privacy Policy.



VOICES is committed to protecting personal data to the fullest extent of its Privacy Policy. Because VOICES is based in the U.S., this policy is consistent with U.S. law and practice. This Privacy Policy is not adapted to European laws or laws of other countries outside the U.S.


By agreeing to VOICES’s Privacy Policy, you consent to VOICES applying its Privacy Policy in place of data protections under your country's law. That is, you freely and unambiguously consent that:

  • Terms of this Privacy Policy, not your home country's laws, control how VOICES will process personal data about you.
  • Data you enter on this website, and other data connected with your account, will be transmitted to and processed in the U.S., a jurisdiction whose laws do not offer data protections equivalent to those of your home country.
  • Sensitive data will also be processed consistent with this Privacy Policy and transmitted to/processed in the U.S., a jurisdiction without equivalent data protections.


If you have any questions about this privacy statement, the practices of this site, or your dealings with the Website, you can contact us at

Last modified: April 16, 2014