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Zadroga law 9/11 claims process too complex, advocates say

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More than half of the claims submitted to the September 11 Victim Compensation Fund remain incomplete, the result of a process that advocates and lawyers say had been too labor-intensive.

And although the pace of claims awarded has picked up, a report released last week by Special Master Sheila Birnbaum said about 3.6 percent of responders who have filed eligibility forms have received an award. That's up from 2.6 percent in January and about 1 percent in November. More.

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